Signposting To Specialist Services


This page contains links to other support organisations, both within the UK and internationally, for problem gambling and related issues, as well as research agencies, Government and regulatory bodies and Trade Associations. Primary Care Gambling Service is not responsible for the content of the websites listed within this page. Links from this site do not imply any endorsement by Primary Care Gambling Service of particular organisations or services.

Counselling, Support and Residential Care (UK)

BigDeal (GamCare’s website for young people):

British Association for Counselling and Psychotherapy:

CNWL National Problem Gambling Clinic:

Counselling in Mandarin and Cantonese: Chinese Mental Health Association –

Dunlewey Substance Advice Centre, All Northern Ireland: 08000 886 725 or at

Gordon Moody Association Midlands & South East:

Gambling Therapy: A free, multi-lingual online service for those who reside outside the UK –

NACRO Resettlement Advice Service (Support for offenders and practitioners supporting individuals with criminal records): 0300 123 1999, email or visit

Unlock – Support for people with convictions:

BeatStress from the Mens Health Forum:

Counselling Directory (UK):

Debt Management

Advice UK provides links to a wide range of advice organisations at

StepChange Debt Charity provides debt counselling. If you are thinking about taking on a debt management plan (DMP), StepChange Debt Charity provide realistic advice and a DMP with no fees attached. Visit StepChange Debt Remedy – their anonymous, online debt advice service:

You can also find free, unbiased and independent advice through the Money Advice Service:

Free debt help and management:

National Debtline: 

PayPlan is one of the UK’s largest providers of free debt advice. As well as offering general debt advice, PayPlan also offers comprehensive guidance on a wide range of practical, long-term debt solutions. More information is available at:

Citizens Advice –

Other services available to help:

Mabs Money Advice and Budgeting Service (Ireland):

Credit Action (national money education charity):

Debt Advice Foundation:

Talk About Debt:

Life Coach Directory

Loan sharks

A loan shark is a moneylender who charges extremely high rates of interest, typically under illegal conditions. The Illegal Money Lending Team (IMLT) is a specialist agency that prosecutes loan sharks and supports people affected by this crime.

To report a loan shark to the Stop Loan Sharks project, ( call the 24/7 confidential hotline on 0300 555 2222, or text 07860 022 116. All calls are confidential and you can remain anonymous if you wish.

You can also email, or report a loan shark online.

Gambers Anonymous (GA) & Gam-Anon

Gamblers Anonymous:

GA Scotland:


GA Gamblers Anonymous International:

International contacts


Gambling helpline: New South Wales gambling helpline 1800-858-858   |

Gambling helpline: Queensland Problem gambling helpline 1800-858-858     |

Gambling helpline: South Australia Problem gambling helpline: 1800-858-858  |

Gambling helpline: Victoria Problem gambling helpline: 1800-858-858     |

Gambling helpline: Western Australia Problem gambling helpline: 1800-858-858   |

Gambling Impact Society(NSW) self-help organisation:


British Columbia Partnership for Responsible Gambling Problem Gambling Helpline: 1-888795-6111  |

Responsible Gambling Council (Ontario)

The Ontario Problem Gambling Helpline: 1-888230-3505  |

Jeu: aide et référence (JAR) – support, information and reference to people affected by excessive gambling throughout Quebec:


Adictel Prevention Addiction: 24/7


Gluecksspielsucht Problem Gambling Hotline: 0800 0776611

Hong Kong

Caritas A G Counselling Centre: Hotline (852) 1834 633


GambleAware Ireland: National Gambling Helpline: 1800 753 753

Gamblers Anonymous Dublin: (01) 8721133 Cork: (087) 2859552

Dunlewey Addictions Services 0800 886 725


AGOG: National information number: 0900-2177721

New Zealand

Problem Gambling Foundation of New Zealand Helpline 0800 664 262


Hjelpelinjen Helpline: 800 800 40

South Africa

National Responsible Gambling Problem Gambling Counselling Line: 0800 006 008 /


Stodlinjen: The guide is a phone, chat, SMS and email service for the whole of Sweden /


Careplay: Tel: 041 367 48 47

United States of America

National Council on Problem Gambling National Helpline: 1.800.522.4700

California Council on Problem Gambling Problem Gambling Helpline:1.800.426.2537

Florida Council on Compulsive Gambling, Inc. Problem Gambling Helpline: 888-ADMIT-IT /

Massachusetts Council on Compulsive Gambling Problem Gambling Helpline: 1.800.426.1234 /

Nevada Council on Problem Gambling Problem Gambling Helpline: 1-800-522-4700 /

New Mexico Council on Problem Gambling Problem Gambling Helpline: 1-800-572-1142

New York Council on problem gambling NYS HOPEline 1-877-846-7369    

Smart Recovery: self-empowering addiction recovery support groups:

Find state, county and city government offices and public records:

Government and Regulators

The Department for Culture, Media and Sport:

The Gambling Commission:

The Financial Conduct Authority (FCA):

The National Lottery Commission:

Trade Associations – Gambling Industry

The Betting and Gaming Council (for bookmakers, casinos and online gambling sites):

The British Amusement Catering Trades Association (BACTA):

The Bingo Association:

The European Betting and Gaming Association:

UK Research

The Society for the Study of Gambling:

Nottingham Trent University:

GambleAware (formerly the Responsible Gambling Trust):

International Research

National Centre for Responsible Gambling:

Responsible Gambling Council:

European Association for the study of Gambling: